Privacy Policy

1. Introduction and Commitment

Esperanza Internacional is committed to protecting the privacy and security of personal information entrusted to us. This policy describes how we collect, use, store, and protect personal data in compliance with Law No. 172-13 on Personal Data Protection in the Dominican Republic.

2. Scope

This policy applies to all interactions with Esperanza Internacional, including our website, programs, donations, and official channels.

3. Consent

By interacting with our site or services, you accept this policy. If you do not agree, we ask that you do not provide personal information or use our services.

4. Information We Collect

Personal Data: name, address, email, phone number, payment information, data required for program participation (emergency contact, health insurance), and loan-related information.
Sensitive Data: collected only when strictly necessary and with express consent.
Non-Personal Data: IP address, browser type, website usage statistics.

5. How We Use Your Information

Evaluate and track credit application requests.
Process donations and contributions.
Manage programs and activities.
Communicate about our work and collaboration opportunities.
Comply with legal and regulatory obligations.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance user experience.
Analyze website traffic and performance.
Remember your preferences and settings.

You can disable cookies in your browser settings, though this may affect site functionality.

7. Legal Principles (Law 172-13)

Specific purpose.
Informed consent.
ARCO Rights (Access, Rectification, Cancellation, and Opposition).
Enhanced protection for sensitive data.

8. Information Sharing and Transfers

We do not sell or share information with third parties, except with service providers under confidentiality agreements or with competent authorities when required by law.

9. Security

We apply technical and organizational measures to prevent unauthorized access, loss, or alteration of data.

10. Your Rights

You may exercise your ARCO rights by submitting a request to: [official email] or calling [official phone].

11. Policy Changes

We reserve the right to modify this policy. Updates will be published on our website.

12. Contact Us

Esperanza Internacional
Santo Domingo, Dominican Republic
Tel: 809-450-0333
Email: info@esperanza.org